Privacy Policy

This Privacy Policy explains how Polinte Car Hire ("we", "us") collects, uses, and protects personal information when you use this website or contact us about hiring a vehicle.

Information we collect

When you submit our contact or inquiry form, we collect the details you provide: your name, phone number, email address (if given), the vehicle you're asking about, your intended hire dates, and your message. If you contact us via WhatsApp or our live chat (tawk.to), those platforms handle the conversation according to their own privacy terms in addition to this policy.

How we use it

We use the information you provide to respond to your inquiry, confirm vehicle availability, arrange your hire, and, where relevant, contact you about an existing or upcoming booking. We do not sell or rent your personal information to third parties.

Third-party services

This site uses WhatsApp for direct messaging and tawk.to for live chat. Messages sent through these channels are also subject to WhatsApp's and tawk.to's own privacy policies. We recommend reviewing those if you have concerns about how those platforms handle your data.

Data retention

We retain inquiry and booking records for as long as needed to provide our services and meet any legal or accounting obligations, after which they are securely deleted or anonymised.

Your rights

You may ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any legal requirement to retain certain records. Contact us using the details on our Contact Us page to make such a request.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page.